Do you provide discounts or promotional deals?
While we love a sale, we appreciate consistently good value even more. We don’t discount our products as we aim to offer the best-possible price for luxury, always.
Can you send Endlessly Elated as a gift?
Of course! At checkout, input a note to tell us it’s a gift and add a personalized message. Product will arrive with a handwritten note.
When can you reach us?
Endlessly Elated works to be as available to you as possible, and we operate during normal business hours between 9am and 5pm EST, Monday through Friday.
What methods of payment do you accept?
We accept all major credit cards. Please note that we only take one form of payment per order.
Will I be charged sales tax?
Sales tax will be applied at checkout and varies by state. We don’t make the laws (yet), so sales tax is subject to change.
Can I cancel or modify my order?
You can cancel or modify your order anytime until the shipping confirmation is sent. If you made a mistake or would like to edit your order, email us right away at Help@EndlesslyElated.com, and we’ll be happy to assist.
How do I track my order?
Once you have placed your order, you will receive an automated email with tracking information within two business days. (Endlessly Elated operates during normal business hours between 9am and 5pm EST, Monday through Friday.) You can also create an account for the most up-to-date information regarding your order displayed on your dashboard.
Where do you ship?
We currently ship orders to 48 states within the continental U.S. (excluding Alaska and Hawaii) as well as Puerto Rico. Located somewhere else? Drop us a note at Help@EndlesslyElated.com and we can share our favorite sources in your area.
How much is shipping?
We offer a $15 flat free for ground shipping on orders within the continental U.S. (excluding Alaska and Hawaii) as well as Puerto Rico.
What is your return policy?
We have a no-fear return policy. If you are unsatisfied with your order, we are happy to accept your undamaged return (unless damaged upon arrival), 365 days per year, no questions asked.
How do I return my order?
If you’d like to return your order, please submit your order information on our returns page and we'll send you a prepaid USPS shipping label. Simply attach to your original packaging and drop at your local Post Office.
How and when will I be refunded?
You will receive a credit to the original form of payment. Please allow up to 14 business days once we receive your return for payment to be reflected on your credit card statement.
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